Add Professional Callbacks to Your RingEX License
Perfect for RingEX Advanced, Core, and Ultra users who need callback functionality without upgrading to expensive Contact Center licenses. Get enterprise features at base license prices.
Designed specifically for RingEX users who need Contact Center features without Contact Center costs
Why RingEX Users Need Professional Callbacks
RingEX licenses serve growing businesses with higher call volumes and enterprise expectations - making callback functionality essential.
Perfect Timing
You've already invested in RingEX Advanced/Core/Ultra for advanced features. Now add the callback functionality your customers expect without doubling your costs.
The RingEX Callback Dilemma
You've invested in RingEX for advanced features, but RingCentral keeps callbacks exclusive to Contact Center - creating expensive obstacles:
Enterprise Expectations, Base Features
Your RingEX license serves growing businesses with enterprise expectations, but callback functionality is locked behind Contact Center - a costly upgrade many don't need.
The Contact Center Trap
RingCentral forces you to upgrade to Contact Center ($150+ per agent monthly) just to get callbacks, even though you don't need the dozens of other advanced features.
Higher Volume, Higher Abandonment
RingEX users typically handle 3x more calls than MVP users. Without callbacks, your higher call volume leads to proportionally higher abandonment rates.
Professional Image at Risk
Your growing business needs to project professionalism. Forcing callers to wait on hold damages your reputation and loses customers to competitors with callback options.
The Expensive Reality of Contact Center
Per agent monthly for Contact Center
Additional monthly cost for 12 agents
Features you don't need bundled in
You shouldn't have to pay enterprise prices for one missing feature
The Perfect RingEX Enhancement
QueueCallback brings Contact Center's professional callback features to your RingEX license at a price that makes sense for growing businesses.
Designed Specifically for RingEX Users
Enterprise Features, RingEX Price
Get the professional callback functionality your RingEX business needs without Contact Center licensing costs.
Perfect Cost Scaling
Add callbacks for just $100/month total, regardless of your RingEX team size - whether you have 5 users or 5,000 users.
Instant Professional Upgrade
Transform your RingEX setup into an enterprise-level system that matches your business growth and customer expectations.
Transform Your RingEX Experience
Before QueueCallback
Customers wait indefinitely on RingEX queues
With QueueCallback
Professional callback options maintain your enterprise image
Before QueueCallback
High abandonment rates hurt your growing business
With QueueCallback
Near-zero abandonment with callback alternatives
Before QueueCallback
Field agents and sales teams stuck at desks for queue calls
With QueueCallback
Mobile teams accept callbacks anywhere - on job sites, client locations, or the road
Before QueueCallback
Forced choice: poor experience or expensive Contact Center
With QueueCallback
Best of both worlds: RingEX pricing with Contact Center features
Before QueueCallback
Manual queue management during busy periods
With QueueCallback
Automated overflow handling that scales with your business
Upgrade Your RingEX Without Upgrading Your Costs
$100/month per license • 4 concurrent callbacks
Professional Features for Professional Businesses
Every feature is designed for the sophisticated needs of RingEX Advanced, Core, and Ultra users who demand enterprise-level functionality.
Enterprise-Grade Performance
Built to handle the higher call volumes and professional standards that RingEX businesses require.
Scales with Your Team
From 25 to 25,000+ users, our solution grows with your RingEX deployment without per-agent costs.
Advanced Analytics
Professional reporting and insights that match the sophistication of your RingEX license.
Custom Business Rules
Set advanced callback rules based on queue conditions, time of day, and caller patterns.
Enterprise Security
Built on RingCentral's infrastructure with the same security standards your RingEX license provides.
Intelligent Routing
Smart callback scheduling that optimizes agent efficiency and customer satisfaction.
Mobile Queue Callbacks
Perfect for field agents and sales teams - accept queue callbacks on mobile without being tethered to a desktop. Keep your team productive anywhere.
Performance Optimization
Continuous improvements and features designed for growing, professional businesses.
Built for Your Business Stage
Enterprise-grade features that match your RingEX investment
Grows with your team - no user limits
Fraction of Contact Center costs
RingEX Callback Feature Comparison
See how QueueCallback bridges the gap between your RingEX license and expensive Contact Center features.
| Features | RingEX Only(Advanced/Core/Ultra) | RingEX + QueueCallbackPerfect combination | Contact CenterFull enterprise suite |
|---|---|---|---|
| Professional callback options | |||
| Queue overflow management | |||
| Enterprise-level analytics | Basic | ||
| Custom callback rules | |||
| Professional AI voice technology | |||
| Advanced call center features | Callback-focused | ||
| Monthly cost per user/agent | $15-35/user | $15-35/user | $150+/agent |
| Additional cost for callback functionality | Not available | $100/license (4 concurrent callbacks) | Included in $150+/agent |
The Smart Choice for RingEX Users
You've already invested in RingEX for advanced features. QueueCallback adds the one missing piece - professional callbacks - starting at $100/month (4 concurrent callbacks). Compare that to Contact Center's $150+/agent pricing for features you may not need.
RingEX Callback Questions Answered
Everything RingEX Advanced, Core, and Ultra users need to know about adding professional callback functionality.
Complete Your RingEX Investment with Professional Callbacks
You've chosen RingEX for advanced features. Now add the callback functionality your growing business needs without Contact Center costs.
Enterprise Features
Contact Center quality
$1,800 Monthly Savings
vs Contact Center (12 agents)
Perfect Scaling
One price, unlimited users
Ready to Enhance Your RingEX?
Join hundreds of RingEX users who've added professional callback functionality without the Contact Center price tag.
$100/month per license • Works with Advanced, Core & Ultra • 4 concurrent callbacks