Who we are
At QueueCallback.com, we are dedicated to enhancing the communication capabilities of businesses using RingCentral. We recognized that many users with the base RingCentral RingEx license needed the "callback in queue" feature without the expense of upgrading to a costly call center license. That's why we developed an innovative solution that seamlessly integrates this functionality into RingCentral's native queuing system.
Our experienced development team specializes in custom integrations. When we notice recurring needs among our clients, we transform these insights into accessible, user-friendly products. Our "Callback in Queue" app allows businesses to improve customer service by enabling callers to request a callback instead of waiting on hold—all without incurring unnecessary licensing costs.
We are committed to providing efficient, cost-effective solutions that empower businesses to optimize their communication systems. At QueueCallback.com, we believe in listening to our clients and delivering products that meet their specific needs.